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Deposit Funds

Sarafa offers multiple convenient ways to deposit funds into your wallets. You can easily deposit from your linked mobile money accounts for UGX, KES, and SSP, and via bank transfers for USD, KES, and SSP.

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Depositing from Mobile Wallets (UGX, KES, SSP)

If you have set up a mobile money account as a Primary Account (as described in the Primary Accounts section), depositing funds is quick and easy:
  1. Navigate to the “Payments” section in your Sarafa dashboard.
  2. Select the desired wallet (UGX, KES, or SSP).
  3. Choose the “Mobile Money” option.
  4. If you have multiple mobile money accounts linked, select the one you wish to use.
  5. Enter the amount you want to deposit.
  6. Follow the on-screen instructions to confirm the transaction. You may receive a prompt on your mobile phone to authorize the payment.
The funds will typically be credited to your selected wallet shortly after the transaction is confirmed.

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Depositing via Bank Transfer (USD, KES, SSP)

For bank deposits, please use the following Sarafa bank account details corresponding to the currency you wish to deposit. Ensure you follow the payment instructions carefully.
CurrencyBank NameAccount NameAccount NumberSwift/BIC Code
USD[USD Bank Name][USD Account Name][USD Account No][USD Swift]
KES[KES Bank Name][KES Account Name][KES Account No][KES Swift]
SSP[SSP Bank Name][SSP Account Name][SSP Account No][SSP Swift]
Payment Instructions for Bank Transfers: When making a bank transfer to Sarafa, it is crucial that you follow these instructions to ensure your deposit is processed correctly and efficiently:
  1. Use the Exact Bank Details: Carefully enter the Bank Name, Account Name, Account Number, and Swift/BIC Code provided in the table above for the specific currency you are depositing.
  2. Include Your Sarafa Account Number as Reference: In the “Payment Reference,” “Description,” or “Narrative” field of your bank transfer, always include your unique Sarafa Account Number (e.g., 901XXXXX). This is essential for us to identify your deposit and credit it to your account.
  3. Send the Correct Currency: Ensure that the currency of your bank transfer matches the currency of the Sarafa bank account you are sending to (e.g., send USD to the Sarafa USD bank account).
  4. Keep Proof of Payment: Retain a copy of your bank transfer receipt or confirmation for your records. You may be asked to provide this in case of any discrepancies.
Once your bank transfer is received and identified (thanks to your Sarafa Account Number in the reference), the corresponding amount will be credited to your Sarafa wallet. Please note that bank transfer processing times may vary depending on your bank and location.